FAQ
● Why should I use DOMA?
QUALITY
We pride ourselves on using only the best materials that will last. We use quality woods and composites. No MDF, no cheap plastics, no shortcuts, all designed for modern living.
PRICE
Because we are a small company, we are much more agile than our competitors. We don't have big overheads such as showrooms or offices, and we won't try to sell you something you don't need.
SERVICE
We aim to please, and will do whatever we can to make you get the best experience from start to finish. All our installations come with a five year manufacture's warranty covering workmanship and products, and our friendly team are only a call away.
● What are your lead times?
We understand you want to get things done quickly! Because our products are all bespoke to your windows, it isn't quick. Our current lead time is around 10 weeks from purchase to installation, but this does fluctuate.
● Do you guarantee your products?
All our work comes with a 10 year guarantee covering the installation and manufacture. If you encounter any issues, don't hesitate to give us a call.
● Can I get a quote online?
Yes! If you prefer, we can give you an estimate based on dimensions you provide, then if you are happy, we can come out to check measure and provide colour samples. Get in touch here.
● How does payment work?
We ask for a 50% deposit before we commence work, with the remaining balance due on the day of installation. This can be paid by bank transfer, or credit card if requested.
● Do shutters help with home insulation?
Based on research endorsed by the BBSA, window shutters can have up to 58% savings on heat loss, a dramatic improvement if you are looking to make your home more energy efficient.
● Where can I read the fine print?
Our full terms and conditions can be found here.